![]() Zoom’s meeting tools included with the Business Plus plan support up to 300 participants with 30 hours per meeting, 10GB of cloud recording storage and automatic translated captions that make it easy to find important details in past conversations. ![]() All of Zoom’s phone plans include the option to elevate a call to a video conference with Zoom Meetings or transfer a call to a Zoom Meeting or Zoom Room. While its popularity may have waned in the past three years, the features and tools that made it the go-to-meeting platform for remote work have not. Zoom became synonymous with video conferencing during the COVID-19 pandemic, evolving into a generic word for a product category, much like Kleenex and Xerox before it. You can also choose from seven paid add-on phone features to customize your plan with additional toll-free numbers, video conferencing hardware, phone hardware and international calling to the U.S., Canada, U.K., Ireland, Australia, New Zealand, Austria, Denmark, France, Germany, Italy, Portugal, Spain, Sweden, Belgium, the Netherlands, Switzerland, Puerto Rico and Japan.Ĭustomer service 9/10 Why Zoom Is Best Video Conferencing In addition to many standard calling features and tools, Zoom’s phone plans also include team messaging and meetings with up to 300 participants. All of Zoom’s phone plans include limited 24/7 global customer support, toll-free numbers, voicemail transcription, call recording, call park, auto attendants, hot desking and IP phone compatibility. However, the metered plan can become expensive quickly, with some pay-as-you-go rates reaching upwards of $5 per minute for outgoing mobile calls to remote destinations. For some independent contractors and small businesses that don’t spend much time on the phone, the metered option, at $10 per user per month, could be a cost-effective solution for a basic unified communications platform with all of the call-handling features you’d expect from a modern VoIP phone system. Zoom is an outlier among unified communications providers, with its pay-as-you-go metered calling, unlimited regional calling and product bundle that combine business phone service with a separate all-in-one platform. This review is for small business owners who are considering implementing one of Zoom’s phone plans.All plans include basic 24/7 global customer support.Host meetings with up to 300 participants.Choose between pay-as-you-go and unlimited regional calling plans.Simplified call forwarding and auto-attendant featuresĪ traditional phone number offers the standard features that you are likely familiar with but falls short in some aspects in comparison to a virtual phone number.Seamless call transfer between devices, such as laptops, computers, and mobile devices, or other numbers.Ability to work on wide range of devices.Virtual phone numbers offer all the advantages of a traditional phone number with additional features, including: But, there are some key differences between the two. In fact, virtual phone numbers and traditional numbers are identical in appearance and can interact with each other, meaning virtual phone number users can call traditional phone users and vice versa. Virtual phone numbers and traditional numbers share a lot of similarities. Zoom Phone customers can utilize voice, video, and messaging communications, all in one intuitive app – from virtually any device. Zoom Phone offers businesses a simple and affordable way to modernize their communications system while combining several aspects of business communication into one powerful platform. The best way to gain access to a virtual phone number is to sign up with a trusted VoIP phone service like Zoom Phone. VoIP calls can be made from internet-connected computers, smartphones, and select physical desktop phones. ![]() VoIP is a virtual phone service technology that routes phone calls over the internet while allowing its users to interact with users on standard telephones. The technology used to host virtual numbers is called Voice over Internet Protocol, or VoIP. Calls to a virtual number can be set up to route to mobile devices, physical office phones, software-based “softphones” on computers, and even other phone numbers. A virtual phone number is a working telephone number that is not tied to any physical location or device.
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